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The Blogs
Achiya Cohen
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Oct 15, 2026, 10:17 AM
Your Office Line Can Forward Once. Not Twice.
Every small business in Israel knows the missed call. The phone rings while you are on a ladder, under a sink, with a patient or behind the wheel, and by the time you call back the customer has already...
Oct 12, 2026, 6:18 PM
Why Some Israelis Can’t Open Your New Link
The National Cyber Directorate's 119 hotline received about 26,500 reports in 2025, 55% more than the year before, and phishing made up 52% of them, according to the directorate's annual report. Internet providers have answered by filtering at the router....
Oct 7, 2026, 11:18 AM
Human or AI? What It Costs Not to Miss a Call
For two days in early September, people who dialed the demo number on my own company's homepage heard a recording: we can't answer right now. A setup mistake meant those calls never reached the assistant they were supposed to...
Sep 27, 2026, 1:55 PM
Your WhatsApp Bot Can Die While Your Phone Rings
Picture a typical case (a hypothetical example): a business's WhatsApp automation drops late on a Sunday night. Nobody notices. The alert waits out the quiet hours until 08:00, and ten minutes after the owner hears about it, the line...
Sep 22, 2026, 1:00 PM
The Recording Law Your Phone Isn’t Ready For
On the morning of August 26 I added two words to the opening line of a phone assistant I built and run for small Israeli businesses, Onimli. It picks up the calls they miss, asks who is calling and...
Sep 22, 2026, 12:56 PM
The Recording Law Your Phone Isn’t Ready For
On the morning of August 26 I added two words to the opening line of a phone assistant I built and run for small Israeli businesses, Onimli. It picks up the calls they miss, asks who is calling and...
Sep 9, 2026, 2:08 PM
What AI Really Hears When Israelis Call
Yesterday morning I put nine seconds of an ordinary Hebrew phone call in front of eight speech-recognition engines and asked each one the same question: what did this person just say? The sentence was nothing special: a few casual words...
Sep 6, 2026, 10:38 AM
Your WhatsApp Bot’s October Bill Is ₪0. Almost.
On Wednesday I rewrote three of my own pricing guides. Not because a competitor undercut me, but because a sentence in them — roughly, "2,000 service messages a month, free, ₪0" — was about to become false. Meta had...
Sep 1, 2026, 10:29 AM
The 11pm Patient Israeli Clinics Keep Losing
At 11 o'clock at night, somewhere in Israel, a woman with a toothache picks up her phone. She isn't calling anyone — nothing is open. She's scrolling through Google Maps, tapping on dental clinics, looking for one where she...
Aug 23, 2026, 11:23 AM
The Gap Your Bot Opens on Shabbat
Rosh Hashanah falls on Saturday, September 12 this year, and the run-up has started. Between now and Erev Yom Kippur on the 20th, every Israeli business owner running an automated WhatsApp line, an AI answering service, or a scheduled...
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Achiya Cohen is the founder of Achiya Automation, an Ashdod-based studio that builds custom WhatsApp bots and business automations for Israeli small businesses.
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