Donny Ebenstein is an expert in negotiation, communication, and conflict resolution. He has trained and coached clients in both the public and private sectors across five continents, including extensive work in the Middle East. A graduate of Harvard Law School, Donny runs his own consulting firm, Ebenstein Consulting. He is the author of I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus . . . In Three Simple Steps.