Dear Mr Lapid,

I’m hoping you can answer a couple of finance related questions that I’ve had now for quite a while.

I often go into a shop, and as you can see from the receipts, I am owed a few agarot in change. I never receive that change. My question is, where does it go? According to the two receipts from ליאור עדיקה כלבוטק I am owed 15 agarot. I understand that 15 agarot isn’t a lot of money, and I am thankful that I don’t miss it in my pocket. However, this shop is a busy shop, and as far as the paper work goes that 15 agarot is in my pocket and not their cash register. On a basis of 15 agarot per customer, 500 customers a day, 6 days a week, 52 weeks a year, this comes to 23,400 shekels per year. This seems to me to be a lot of money that should be in customers’ pockets but instead is unaccounted for in a shops’ register. Does this money get declared? Does it get taxed? How can the shop give me a document declaring that they have transferred a sum to me, when in fact they have not.

My second point of concern relates to the SuferSal receipt below. You will notice, that nearly all of the prices of products are prices that it is actually impossible for me to either pay in cash, or for the shop to give me change for in cash. As we don’t have individual agorot, how can a shop charge 10.99 for something, or 3.52, or 32.96?

Written by Jo Lane