Michael Shandler
Explorer of lineage, loss, resilience, and the search for belonging.

Responsibility is not enough

For many years, in my work with leaders and organizations, I used a simple but demanding idea:

100%–0% Response-Ability.

Even if it’s not entirely true, I would ask people to take 100% responsibility for how they respond to their situation—and 0% for blaming circumstances or others.

The reason was practical.

If I take only 50% ownership, I leave the other 50% to fate, to colleagues, to “the system.” And when things don’t work out, there is always somewhere to point. Always someone to blame.

But when I take 100%, something shifts.

I become an actor again.
Not a passenger.

That idea has stayed with me for decades. I still believe in it. It builds strength, clarity, and agency.

But I am beginning to see that it is not enough.

There is another dimension—one that is harder, and far less comfortable.

Not responsibility.
Accountability.

In Hebrew, we have a powerful word for responsibility: אחריות (achrayut)—what is mine to carry.

But accountability is something else. The closest expression is מתן דין וחשבון (matan din ve’cheshbon)—to give an account. To answer for what has happened.

Not just to move forward.
But to turn and face what is behind.

In leadership, the difference matters.

A leader can say:
We will respond.
We will rebuild.
We will do better.

That is responsibility.

But people are often asking a different question:

What happened?
And where do you stand in relation to it?

That is accountability.

It carries a different weight. It asks for something more exposed, more human, more costly. It may involve acknowledging failure—not in general terms, but personally. It may involve consequence.

It is not about strength alone.
It is about trust.

And trust does not come from declarations of resolve.
It comes from the willingness to give an account.

History shows us that Israeli society understands this deeply. After the Yom Kippur War, public reckoning led to resignations at the highest levels of leadership. The expectation was clear: responsibility was not enough. There had to be an accounting.

That expectation has not disappeared.

Which is why moments of crisis do not end when the immediate danger passes. They continue in another form—through questions, through doubt, through the quiet erosion or rebuilding of trust.

I still believe in 100% responsibility for how we respond. Without it, we become reactive, fragmented, powerless.

But I no longer believe it is sufficient.

Because there are moments—personal and collective—when the deeper demand is not simply to act, but to answer.

Not only:
What will we do now?

But also:
What happened—and what was my part in it?

That is a harder form of leadership.
And perhaps a more necessary one.

Hermanus, South Africa. Photo by Michael Shandler
About the Author
Michael Shandler is a South African–born Jewish writer and author of the award-winning memoir Karma & Kismet. His work explores identity, Israel, trauma, and belonging, drawing on his family’s refugee past and decades of inquiry into the emotional patterns we inherit.
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