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Ed Gaskin

The Role of Human Journalists in the Age of AI

In today’s rapidly evolving media landscape, artificial intelligence (AI) has emerged as both a boon and a challenge for journalism. With its ability to process vast amounts of data, generate drafts, and assist in editing, AI offers remarkable efficiencies. Yet, for all its strengths, AI cannot replace the human essence of journalism—a profession rooted in empathy, critical thinking, and storytelling. The future of journalism lies in harnessing AI’s capabilities while emphasizing what makes human journalists irreplaceable.

Embracing the Strengths of AI

AI is undeniably transformative. It excels in working with structured data, summarizing facts, and performing repetitive tasks. For instance, AI can efficiently generate stories from box scores of a baseball game or produce obituaries based on standard templates. Tools like these save time and allow journalists to focus on more nuanced aspects of reporting.

Moreover, AI can assist in background research, draft creation, and interview preparation. It can analyze trends, identify potential angles, and refine arguments. However, these efficiencies are only as effective as the journalist wielding the tool. AI lacks the capacity for judgment, skepticism, and emotional resonance—qualities central to impactful journalism.

The Limitations of AI

While AI offers remarkable computational capabilities, its limitations are stark. It cannot weed through tips to discern which ones are worth pursuing. It lacks the intuition to identify hidden connections or the empathy to build trust with sources. AI cannot call up an insider for background information or persuade a hesitant source to share their truth.

AI also struggles with nuance. Crafting a compelling story that resonates with readers requires subtlety, a sense of cultural awareness, and an ability to anticipate audience reactions. These are inherently human traits, and without them, journalism risks becoming sterile and impersonal.

Staying One Step Ahead of the Machine

For journalists to remain indispensable in the AI age, they must hone the skills that AI cannot replicate. This requires a renewed emphasis on the core strengths of human journalism:

  1. Emotional Intelligence and Empathy
    Journalism is as much about connecting with people as it is about reporting facts. Building trust with sources requires understanding their motivations and emotions—something AI cannot replicate. Sources are more likely to open up when they feel heard and understood, and this trust fosters the authenticity and depth that define great reporting.
  2. Ethical Judgment
    Journalists navigate complex ethical landscapes daily, deciding what to publish and how to frame stories responsibly. These decisions require contextual understanding and moral accountability, qualities beyond AI’s grasp. Whether reporting on trauma or sensitive political issues, the responsibility of ensuring fairness and minimizing harm falls squarely on human shoulders.
  3. Investigative and Analytical Skills
    Uncovering hidden stories, exposing injustices, and connecting disparate pieces of information are hallmarks of investigative journalism. AI can assist with data analysis, but only journalists can provide the creativity and intuition necessary to reveal the deeper “why” and “how” behind the numbers.
  4. Narrative Craftsmanship
    Storytelling is an art. It’s about weaving facts into a narrative that informs, inspires, and resonates. This requires not just technical skill but also imagination and innovation—traits that machines cannot emulate. Journalists must continue to adapt to changing media trends, whether through podcasts, interactive features, or immersive reporting, while maintaining their personal voice and style.
  5. Critical Thinking and Misinformation Detection
    In an era of deepfakes and AI-generated misinformation, journalists play a crucial role in discerning truth from falsehood. AI often reflects the biases in its training data, making human oversight indispensable for ensuring accuracy and credibility. Verifying sources, asking tough questions, and challenging assumptions remain distinctly human tasks.
  6. Cultural Sensitivity and Public Trust
    Journalists bring cultural awareness and sensitivity to their work, ensuring marginalized communities are represented respectfully. They also foster public trust through transparency, accountability, and personal engagement with their audience—qualities AI lacks.

The Complementary Role of AI

While AI cannot replace human journalists, it can be an invaluable ally. By handling routine tasks, AI frees journalists to focus on higher-level work. It can enhance efficiency, provide insights through data analysis, and even suggest creative approaches. However, these tools are not a substitute for human intuition and judgment. Journalists must remain vigilant, using AI as an aid rather than a crutch.

Conclusion: Journalism’s Human Core

The essence of journalism lies in its humanity. It’s about connecting with people, telling stories that matter, and holding power to account. As AI continues to transform the media industry, it’s essential for journalists to embrace the technology’s potential while doubling down on their uniquely human strengths.

AI can summarize a baseball game, but it cannot capture the thrill of the crowd or the heartbreak of a player’s missed opportunity. It can analyze data, but it cannot uncover the hidden narrative that brings meaning to the numbers. Above all, AI cannot replace the empathy, judgment, and creativity that define great journalism.

In the age of AI, the role of human journalists is not diminished—it’s elevated. By focusing on what makes them irreplaceable, journalists can ensure that their work remains authentic, ethical, and impactful. Use AI to enhance your craft, but never forget: the heart of journalism is, and always will be, deeply human.

About the Author
Ed Gaskin attends Temple Beth Elohim in Wellesley, Massachusetts and Roxbury Presbyterian Church in Roxbury, Mass. He has co-taught a course with professor Dean Borman called, “Christianity and the Problem of Racism” to Evangelicals (think Trump followers) for over 25 years. Ed has an M. Div. degree from Gordon-Conwell Theological Seminary and graduated as a Martin Trust Fellow from MIT’s Sloan School of Management. He has published several books on a range of topics and was a co-organizer of the first faith-based initiative on reducing gang violence at the National Press Club in Washington DC. In addition to leading a non-profit in one of the poorest communities in Boston, and serving on several non-profit advisory boards, Ed’s current focus is reducing the incidence of diet-related disease by developing food with little salt, fat or sugar and none of the top eight allergens. He does this as the founder of Sunday Celebrations, a consumer-packaged goods business that makes “Good for You” gourmet food.