Yair Marton
owner of a public relations agency specializing in influential campaigns in the commercial and political arenas globally and locally.

Why Israel’s Hasbara Is Failing — and What Must Happen Now

Winning the Battle for Consciousness: Why Israel’s Hasbara Is Failing — and What Must Happen Now. / yair marton

Israel’s War over Awareness

Israel today is not only fighting on the battlefield but also engaged in a relentless war over global perception. In London, Paris, New York, and Brussels, pro-Palestinian marches fill the streets, while Israel’s flag is repeatedly portrayed in the media as a “symbol of occupation.” Western academia often frames Israel through the lens of apartheid and colonialism. On social media — TikTok, Instagram, X — an anti-Israel narrative is sweeping a generation of young people, most of whom barely know the historical facts yet carry one simple message: Israel equals oppressor.

The problem is clear: Israel still runs its public-diplomacy efforts as if it were the 1990s. The Foreign Ministry, the IDF Spokesperson, a handful of polite tweets — that’s the playbook. Meanwhile, the other side deploys sophisticated content factories, viral campaigns, influencers, activism, pop culture, short-form videos, sports icons, even gamers.

Israel clings to the belief that “explaining the truth” is enough. It isn’t. In today’s reality, whoever controls emotion and framing wins.

Where Israel Gets It Right

Not everything is bleak. Some areas show genuine progress:

  • Real-time documentation — Rapid release of footage from drones, bodycams, and intelligence showing Hamas using hospitals, schools, and civilians as shields.

  • Diplomatic coordination — Rallying certain European governments to support Israel at the official level.

  • Jewish communities abroad — Mobilizing diaspora networks to influence local politics.

But these efforts are droplets in an ocean. The narrative is decided largely by young audiences — and they don’t watch prime-time news or read print papers. They live on TikTok, Instagram Reels, YouTube Shorts, podcasts, and in meme culture. Here, Israel is virtually absent.

Where Israel Fails

  1. Outdated language — Israel’s messaging sounds like government briefings. Audiences crave authenticity, simplicity, human voices — not official spokespeople.

  2. Reactive mindset — Always responding to the latest viral video rather than setting the agenda. In a digital world, the responder always loses.

  3. Minimal investment — Israel spends less on strategic communications than a mid-sized global cosmetics brand does on one campaign.

  4. Neglect of influencers — Where are the Hollywood actors, musicians, YouTubers, TikTok stars, podcasters who could humanize Israel’s story? No one is cultivating or recruiting them.

  5. Misplaced focus — Too much energy is spent addressing Arab states, while the crucial arena is Western public opinion — Europe and the U.S. — where legitimacy is ultimately decided.

Why the Old Model No Longer Works

The world isn’t craving dry facts. Perception is driven by stories, emotions, relatable faces. A British teenager scrolling TikTok is far more affected by a tearful Gazan child than by a 20-page legal document proving Israel acted in self-defense.

Traditional Israeli hasbara assumes that clarity plus accuracy equals persuasion. Reality is the opposite: people don’t primarily want to understand — they want to feel. Whoever crafts the most resonant story wins.

What Israel Must Do — Bold Steps for a Turnaround

1. Build an International Advocacy Coalition

Israel alone cannot win this. It must call on allies — Jews and non-Jews alike, civil-society organizations, thought leaders — to stand up. The message should not be “help Israel,” but rather “join the global defense of liberal democracy against terror.” A chorus of American, British, French, Indian, African voices is far more persuasive than Israelis pleading their case.

2. Invest in Top-Tier PR and Branding Firms

Forget more bureaucratic desks inside ministries. Israel should hire the sharpest creative minds in New York, London, Paris, Berlin — agencies that shape cultural narratives, craft viral campaigns, and rebrand nations.

3. Mobilize Influencers

Recruit musicians, athletes, social-media creators, podcasters — not only Jewish figures but anyone who believes in freedom and pluralism. Support for Israel must feel cool, not burdensome or politically toxic.

4. Create Viral Content, Not Stiff Statements

Produce snappy videos, memes, podcasts, humorous reels, music clips, even interactive stories. Modern advocacy looks like a 30-second clip that grabs millions, not a dreary press release.

5. Go on the Offensive

Stop limiting the message to “Israel isn’t guilty.” Shine a spotlight on Hamas, Hezbollah, and Iran: their corruption, repression of women, persecution of LGBTQ people, war crimes. Reframe the debate: defending Hamas means defending tyranny and brutality.

6. Launch Innovation Hubs for Storytelling

Just as Israel pioneered the startup world, it can lead in narrative tech. Establish creative hubs bringing together entrepreneurs, content creators, technologists to craft immersive storytelling — VR, gaming, interactive media — aimed directly at Gen Z.

Conclusion: A Call to Action

Israel cannot afford to keep losing the battle for global perception. In an era when public opinion shapes policy, a defeat in consciousness equals a strategic defeat.

It is time to retire the word “hasbara.” The task ahead is branding, creativity, coalition-building, influencer strategy, narrative warfare.

If Israel continues clinging to reactive, underfunded efforts, it will remain on the defensive. But if it leads a communications revolution, it will not only protect its legitimacy but also champion universal values of freedom against terror.

This contest is no less critical than the fight on the ground — and perhaps even more so. Whoever wins minds and hearts, ultimately shapes reality.

About the Author
Yair Marton owner of a public relations agency specializing in influential campaigns in the commercial and political arenas globally and locally. Certified crisis management specialist with a mediator certificate with over 20 years of experience. He serves as an advisor to national security agencies in Israel and around the world (under the license of the Israeli Ministry of Defense) in the fields of influence and Narrative movement plans and campaigns. Such Campaign requires deep understanding in Psychology, human profiling , multi layer messaging composing, vast knowledge working with OSINT systems with advanced AI tools, analysis and tracking.
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